ClickCease

JGM Homebuyers (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you have regarding your data. By using this website or submitting information, you agree to the practices described below.


1. Information We Collect

A. Information You Provide

We collect information when you:

  • Fill out a form
  • Request an offer
  • Submit property details
  • Call, text, or email us
  • Subscribe to updates

This may include:

  • Name
  • Email address
  • Phone number
  • Property address and details
  • Situational or financial information related to your home sale

B. Information Collected Automatically

We may collect:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited and time on site
  • Referral sources

We use tools such as Google Analytics, Facebook Pixel, and other tracking technologies. These do not identify you personally.

Learn more about Google’s practices: https://www.google.com/policies/privacy/partners/


2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Contact you about your property or inquiry
  • Prepare or deliver a cash offer
  • Follow up via phone, SMS, or email
  • Analyze property data
  • Improve website performance and marketing
  • Comply with legal obligations

We do not sell your personal information.


3. SMS/Text Messaging & TCPA Compliance

By submitting your phone number, you give express written consent for JGM Homebuyers to contact you via:

  • Phone calls
  • SMS/text messages
  • Automated dialing systems or AI-assisted systems

Message frequency may vary.

Message & data rates may apply.
You can opt out at any time by replying STOP.
Reply HELP for assistance.

We do not share text messaging consent or phone numbers with third parties for marketing purposes.


4. Call Recording Disclosure

Some calls may be recorded for:

  • Quality assurance
  • Employee training
  • Compliance and dispute resolution

Recordings are used internally only and are accessible only to authorized personnel. They are not shared externally except when required by law.


5. Use of AI & Automated Tools

We may use automated systems, including AI tools, to assist with:

  • Responding to inquiries
  • Lead follow-up
  • Categorizing or scoring property submissions
  • Scheduling and communication workflows

These tools assist our team but do not make binding decisions regarding offers or transactions.


6. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information, including encryption, secure storage, and access controls. No system is 100% secure, but we take commercially reasonable steps to protect your data.


7. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties who assist with:

  • Real estate transactions
  • Title and escrow services
  • Attorneys
  • Licensed real estate agents (including MLS listing purposes when applicable)
  • Property evaluators or contractors (if needed for offer preparation)
  • CRM, analytics, and marketing platforms

These providers are required to keep your information confidential.

We may also share information if required to:

  • Comply with the law
  • Protect our rights or property
  • Assist law enforcement when legally obligated

8. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Improve site performance
  • Tailor your experience
  • Run remarketing campaigns through Google, Facebook, and other platforms

You may disable cookies through your browser settings. Some site features may not function properly without them.

Remarketing

Third-party vendors may show our ads across the internet based on your past visits.
No personally identifiable information is shared with advertisers.


9. Your Privacy Rights

A. California Residents (CCPA/CPRA)

You have the right to:

  • Know what information we collect
  • Request access to your data
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of data sharing for advertising
  • Limit the use of sensitive information

We do not sell personal data.

Requests can be submitted via our Contact page.

B. GDPR (EU/EEA Visitors)

If applicable, you may:

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

We process data under legitimate interest, consent, or contractual necessity.


10. Data Retention

We retain your information only as long as necessary to:

  • Provide the services you requested
  • Comply with legal requirements
  • Resolve disputes

Examples:

  • Form submissions: retained indefinitely unless requested otherwise
  • Call recordings: up to 24 months unless legally required longer
  • Analytics data: retained per Google Analytics settings

11. Personal, Financial & Property Information

As part of evaluating your property, we may request additional details. This information is used solely to analyze your situation and prepare an offer. It is not shared with outside parties except those required to assist in the process (e.g., title company, agent, attorney).


12. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies independently.


13. Children’s Privacy

We do not knowingly collect any information from children under 13.
Our services are intended for adults.


14. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.


15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us through the form on our Contact Us page.

JGM Homebuyers